How to offer compassion in times of trouble

I have been the recipient of a great deal of compassion lately – openhearted, open-armed, soul-enriching compassion. I am deeply blessed.

It brings to mind the simple words my Dad used to say almost every time we left the house. “Be kind,” he said, and we knew that if we did nothing else but offer someone kindness that day, then we had been successful in Dad’s eyes.

There have been a LOT of successful people in my life lately.

Not only have I been comforted and encouraged by kindness, I have been educated by it. Here are my thoughts, based on what I’ve witnessed, about how to offer compassion to people you care about who are going through tough times.

1. Create safety. The most important thing you can do is offer the person a safe place to fall apart. Be trustworthy, be present, be available, and be soft. Give them the warmth of your touch, the comfort of your words, and the gift of your listening.

2. Refrain from offering advice until you know they’re strong enough to receive it (and/or they’ve asked for it).  When a person is feeling vulnerable and broken, unsolicited advice can make them feel like they’ve failed or they’re not as good as you are at handling difficult times. Your advice may be valuable, but don’t offer it if it will make them feel small.

3. Withhold judgement. Nobody who’s going through a difficult journey wants to be judged for their weakness, their tears, their messy home, or their indecisiveness. Bite your tongue even if you think they’re being foolish or immature. Let them be weak if they need to be weak. There will be time for strength later.

4. Be an active listener. Let the person suffering do most of the talking and be fully present for what they are saying. In the middle of the struggle, there is nothing quite as powerful as knowing that you are heard and seen. Don’t try to fill the silences with platitudes or solutions. Leave as much space as they need to share their stories and work through what they need someone to hear.

5. Offer empathy, not sympathy. Empathy lets a person know they’re not alone, sympathy leaves them feeling inferior. Empathy builds bridges, sympathy builds walls. People who offer sympathy (eg. “poor you”) instead of empathy are usually doing it because they feel some need to elevate themselves above the other person.

6. Share your stories to make them feel less alone, but don’t overshadow their stories. Stories are really important in times of grief or stress, but the most important stories that need to be shared at that time are the ones that belong to the person going through the trouble. Offer your own stories in a respectable manner, but only after they’ve had a chance to share theirs.

7. Do not pretend to know EXACTLY what they’re going through. You can’t possibly know just what they’re experiencing because you are a different person carrying different baggage. You may have been on a similar path and felt similar pain (and that’s worth sharing), but each person’s path is his/her own. Let them describe what they’re going through rather than assuming you know.

8. Let them cry. Cry with them if that is what emerges. Don’t try to end their grief or fix their pain. Sit with them in the middle of that field of grief and just let what is be what it needs to be. Nobody can take a shortcut through pain, so don’t pretend you’ve found one. Watching a loved one cry feels excruciating, and you really, really want to fix it for them, but to show them the kind of love they need, you need to let the tears flow and simply bear witness.

9. Let them know that they are courageous, even if their courage only shows up in very small ways. When the road is hard, just putting one foot in front of another takes courage. Sometimes getting out of bed in the morning takes courage. Help them discover their own basketful of courage stories – memories of the times when they have shown courage that will help them rise to the challenges ahead.

10. Just love them. Plain and simple. Bring them supper, buy them chai latte, babysit their kids, take them out to a movie, show up to help them serve the food at the funeral they’ve been dreading, sit with them at the hospital, buy them toilet paper when you’re sure they haven’t had a moment to go shopping, drop love notes in their mailbox… do whatever it takes to let them know they are surrounded by love.

Getting through the tough weeks

Last week was tough. It was one of those weeks when it felt like every story that was shared with me was a tough one.

To start with, we’re afraid my Mom’s cancer may have come back. Nothing is confirmed, but she’s not been well and the symptoms seem to point back to cancer.

Then, at the beginning of the week, my friend Wes died… and then came back to life. He collapsed and his heart wasn’t beating on its own for over half an hour. Thanks to a quick response from his wife (who gave him CPR for 5 minutes) and a lot of hard work from the EMTs who arrived in the ambulance, he was brought back to us. After a few stressful days in a coma, he’s on the road to recovery.

That story turned back toward hope, but other stories I’m surrounded with are still firmly rooted in pain. Like the friend whose mom is in a psychiatric ward because of severe depression. And some other people very dear to me who are grappling with some of the challenges of parenting teens.

I’ll admit that I had some moments of meltdown in the middle of the week, when I just couldn’t focus on my teaching work because life felt so fleeting and hard.

Mostly, though, I felt grounded and supported. In the middle of the pain, there were some beautiful stories of hope, community, and transformation.

I’ve been through a lot of hard weeks in my life. We all have. One of the things we all know is that sometimes life is a struggle.

After being a student of struggle for a lot of years, here’s what I’ve learned about surviving the hard weeks.

1. Be soft. Let your vulnerabilities show. Find a friend who will honour your tears. Don’t try to be a hero by hiding your hurt. When I was hurting the most, my friend Diane sent me the following quote from Mark Nepo. “One of the most painful barriers we can experience is the sense of isolation that the modern world fosters, which can only be broken by our willingness to be held, by the quiet courage to allow our vulnerabilities to be seen. For as water fills a hole and as light fills the dark, kindness wraps around what is soft, if what is soft can be seen. So admitting what we need , asking for help, letting our softness show— these are prayers without words that friends, strangers, wind and time all wrap themselves around. Allowing ourselves to be held is like returning to the womb.”

2. Be quiet. Find time in the middle of the struggle to sit quietly with yourself and your God. Meditate, pray, go for walks, or just sit and stare at a tree. You are NEVER so busy that you can afford to live without some quiet contemplative time.

3. Show up. When friends are hurting, show up. You don’t have to have the right words, or know just the right thing to do to help them, just show up. You’ll both feel better after some time together. This week was all about showing up for people – walking along the river with a friend, sitting in the hospital waiting room with other friends, playing dominoes with my mom, and having breakfast with a family member. I’m not one of these people who knows just what meals to cook or which groceries to drop off in times of need (I usually serve as delivery person for my husband’s famous pot of chilli when friends are in need of food), but I’m pretty good at listening and just being present. I can tell you from the many times that friends have shown up for me that every person who shows up is valued.

4. Find community and BE community. A remarkable thing happened when Wes’ heart stopped – a powerful community came together to pray for him, to support the family, and to just be present. I looked around the packed waiting room at the intensive care unit and realized that every person in the room was there because they love Wes. I can’t say enough about how valuable it is to be part of community. We need each other! We are not meant to live through our pain alone. We are meant to fill waiting rooms with the people who love us.

5. Be broken. It’s okay – you don’t have to be strong all the time. You can find your strength in other people and in your faith. That doesn’t mean that you’re a weak person. It means that you are a LUCKY person to have the people who’ll surround you and help you walk through the tough spots.

6. Share stories. The world is healed through shared stories. Stories connect us to each other and build bridges across the divides. When we invest in each other’s stories, we invest in each other’s lives. Hearing someone else’s story let’s me know that I am not alone. Sharing a story offers healing for both the listener and the storyteller.

7. Be kind to yourself. Cut yourself some slack if the laundry doesn’t get folded on you’ve ordered take-out for the third night in a row. Go ahead – take a hot bath instead of doing the dishes. If that’s what it takes to get you through, you have to give yourself permission to let go of the expectations you normally place on yourself.

 

Simplicity on the other side of complexity

I would not give a fig for the simplicity this side of complexity, but I would give my life for the simplicity on the other side of complexity. – Oliver Wendell Holmes

I have watched the buzz around Invisible Children’s KONY 2012 campaign with interest. It was my teenage daughter who first alerted me to it. Like many teenagers all over the world, she was pumped up about it and wanted to wear the bracelet, hang the posters, and know that she was part of a movement that was stopping an evil man and fixing problems for the children he’d brutalized.

I validated her passion, and then I suggested that, if she really wanted to know how to help people in Uganda, she should speak to people who’ve grown up there – like my friend Nestar – and find out more about what the issues are and how a teenager in Canada can support them.

The last thing I want to do is pour cold water on my daughter’s passion… but… there are many complexities that KONY 2012 ignores. Complexities like… What are the root causes of war? What have people in Uganda already done to try to resolve the situation? How might a campaign like this feed into the dangerous colonialism that North Americans too frequently fall prone to when it comes to the way we want to “fix” problems in other countries? What if the world isn’t really as black and white as the film would have us believe and we can’t simply resolve problems by doing away with bad guys?

The problem is, complexity doesn’t trend on Twitter. You can’t fit it onto a bracelet and sell it to millions of teenagers.

Complexity involves time and effort and frustration and commitment and chaos and depth and… a whole lot of things that make it tough to fit into a marketing plan.

This is an issue I’ve struggled with for a long time, starting with my work as a communicator for a non-profit organization working with partners all over the world to respond to hunger. It’s not easy to explain the complexities around why people are hungry. There is no simple cause and effect that can be fixed by throwing a few dollars at it or sending a letter to the government or wearing a t-shirt. Hunger is about conflict and HIV/AIDS and gender and politics and corruption and… the list goes on and on. To make any long term difference so that people are able to access food on a regular basis instead of becoming reliant on aid agencies, you have to dive into the complexity and dare to get your hands dirty.

Try as I might, I just couldn’t boil those complex messages down to a simple catch phrase. It wasn’t for lack of trying, though – I made several videos when I was working there, and none of them went viral. They didn’t have cute, cherubic children in them, and I didn’t promise an African child I would stop the bad guys who killed his brother.

As anyone in n0n-profit will tell you, though, it’s the simple “give money and you can fix a problem” messages that get the donations and support. “Sponsor a child” or “buy a goat”  or “stop a bad guy” paint simple problems with simple solutions and they bring in money. People want to know that their $30 donation will mean that a child can sit down to a meal every day, or that evil will be arrested. Send out a photo of that child whose life has been “fixed”, and it’s an easy sell.

But none of this is simple. You can’t fix all of the complex problems that children face – marginalization, conflict, lack of education, etc. – with your $30 donation (and I’m not suggesting that those organizations who use this type of marketing would ever make such a claim). I wish it were so, but it’s not.

It’s not much different in the work I now do in personal development, facilitation, and teaching. On a regular basis, students ask me for simple answers – templates to ensure they’ll get top grades, rules for writing, etc.. “It’s not that simple,” I say. “This is not a black and white world.”

If I could sell simple, my business probably would have taken off like wildfire. But I can’t sell simple any more than I could create simple videos about how hunger can be resolved. I live in a complex world, and I can’t authentically tell you that anything I offer will fix your life or your community or workplace. I live in a world where babies die, where loved ones attempt suicide, where people loose their jobs, where fathers get killed by tractors, where people who love each other sometimes hurt each other, and where dreams don’t always come true.

I don’t sell magic. I sell hard work and deep dives and surrender and journeys through chaos – nothing that fits into a 140 character tweet. My work is to invite you on the journey through complexity.

Fortunately, though, I believe, as Oliver Wendell Holmes says in the quote at the top of this article, that there is a deeper kind of simplicity on the other side of complexity.

That simplicity is the place where God resides.

It’s about Love – the simplest (and yet most complex) concept in the world.

It’s about the kind of love that “passes understanding”. It’s love that’s been through the battlefield of complexity and lived to tell the tale. It’s love that knows that there is no black or white, but just a lot of shades of grey. It’s love that recognizes that to really help people who are hurting we have to sit in the hurt with them and not try to fix it. It’s love that dares to get messy and dares to forgive.

It’s also about surrender. And trust. And forgiveness. And community. All of those are simple words, but none of them are simplistic. They don’t exist without the complexity.

I have had the honour of doing mandala sessions with several people who, after working their way through the mandala discovery process, have found a path through complexity to a new place of simplicity. I get to witness the a-ha moments as something new arrives that brings them closer to their centre, closer to Spirit, closer to truth, closer to simplicity. It might not make me millions, but I wouldn’t trade this kind of work for anything that fits cleanly on a marketing plan or is easy to sell in 140 characters or less.

This is the hero’s journey we’re talking about – Theseus’ path through the labyrinth, hanging onto a thread. It’s not simple. And yet it takes us to the deeper simplicity on the other side of complexity.

Several years ago, I had the pleasure of meeting Angelina Atyam, an amazing woman whose daughter was abducted, along with her schoolmates, several years ago by Joseph Kony’s army in Uganda. Atyam joined together with other mothers to form Concerned Parents Association and began lobbying for the return of their children. They challenged the government to reconsider its strategy against the LRA. At one point, she even had the opportunity to meet with the President of Uganda.

Clearly feeling threatened by the work of CPA, the LRA sent a message to Atyam that they would return her daughter if she would stop her public relations campaign against them. Atyam countered with an offer to do so if all the girls from St. Mary’s were freed, but the LRA refused it. Her family was appalled that she had turned down the offer, but as she wrote in Marie Claire, “getting my child back would be absolutely wonderful, but if I accepted the offer, I would be turning my back on all the other families. I’d destroy the new community spirit we had created–the hope of getting all the boys and girls back.”

Eventually, her daughter was found and returned to Atyam. By then, the daughter had given birth to two children fathered by the commander of the army. One son went missing in the raid that rescued Atyam’s daughter, but a few weeks later, after he’d wandered in the bush alone with no food for weeks, he was found. Atyam began raising her grandchildren so that her daughter could go to school.

The part of the story that sticks with me the most is what Atyam shared about forgiveness. At one point she realized that she was full of bitterness and that she could not work effectively for peace if she didn’t first experience forgiveness. Working hard to forgive her daughter’s captors, she went to the village where the mother of the commander of the army lived. She told the other women that she did not hold her personally responsible for what had happened to her daughter. She said she forgave the woman and her son for the horrible things that had been done to her family.

That, my friends, is complexity. It’s messy and uncomfortable and courageous.

That’s the kind of complexity that is missing from the KONY 2012 video. Uganda’s challenges will not be resolved by a lot of well-meaning white people wearing wristbands. Uganda’s challenges will be resolved by mothers standing up to evil and then digging deep into their hearts for forgiveness and love.

That love that Angelina Atyam extended to the mother of her daughter’s abductor and that helped her raise the grandchildren who’d been fathered by a murderer? That’s the simplicity on the other side of complexity.

Can we move on already?

Sometimes, we’re our own worst enemies. Sometimes we SAY we want change – we want men to be able to express their feminine sides, we want equality in our homes and places of work, and we want ALL of what women have to offer to be valued in the world.

BUT… then when change appears, we resist it. Sometimes the old way just feels more safe.

I’m sick today, so I’m spending some time in front of the television. I’m watching The View, which SHOULD be about empowered women showing a new paradigm for strong women, right?

In just a few minutes, two things frustrated me.

1. They were talking about men carrying iPads around in “murses” (male versions of purses). One of their male staffers had posed for a series of photos in which he was carrying a variety of bags that mostly looked effeminate. The women of The View proceeded to make fun of the photos, suggesting the old idea that “men need to look like MEN.” So much for men who want a little design or pizzazz in what they carry over their shoulder – that just makes them laughable. Let’s keep men stuck in old boxes, shall we?

2. Immediately after the “murses”, they had a message from the sponsor in which the young blonde woman (I don’t know her name) was promoting some kind of cold medicine, saying that it was “trusted by Moms for years”.  Okay, so we’re still assuming that MOMS are the only ones who care for kids and make child-related decisions? When will we be done with that idea? (It’s ancient history in my house, since my husband was the primary caregiver for most of my kids’ lives and knows more about their health needs and remembers when school forms need to be filled out, etc.) When will we trust men to have wisdom when it comes to children and the ability to be nurturers?

The truth is, I think many women (like the women of The View) are stubbornly hanging onto their mom/nurturer roles by making fun of men for being effeminate. We assume that men can’t make health-related decisions for our children, and we marginalize men who want to move into new ways of being.

Let’s move on already.

If we want feminine wisdom to be universally valued in the world, then we have to be prepared to value it in men just as we do in women.

It’s pretty simple – just be kind.

“Be kind,” my dad used to say, almost every time we left the house.

In high school, I mostly ignored his words. It’s what high schoolers do. When I left home and the parting was more significant, I paid a bit more attention, but still barely noticed what words he chose to use in parting.

It was always the same, though. “Be kind.” Not “be spectacular”, “be successful”, or “be brilliant”. Just “be kind”.

Last week, as I was preparing notes for the last class of the first session of the course I’m teaching, I invited my Facebook friends to inspire me with stories of inspirational teachers. In the comments I learned of a teacher who’d helped students study for a test in a different subject than he was teaching; a high school teacher who went the extra mile and invited students to visit a university class; a teacher who made a point of knowing every student by name and greeting them in the hallway accordingly; a teacher who told the students with honesty and warmth that they would learn more outside his classroom than in it; a teacher who would lead students through a guided imagery meditation to help them relax before tests; and a teacher who sent an amazing email as a send off to the students just before Christmas.

What struck me as I read these comments and prepared for my class was this: every one of these teachers was remembered for one simple thing – kindness. It wasn’t their brilliance, their creativity, or their talent. It was their simple effort to extend humanity and kindness.

Yesterday, after our last class was completed and we’d wished each other a happy Christmas break, several of the students came to thank me for what they said was “one of the best classes they’d taken”. I heard words like “it was a pleasure being in your class every Wednesday – you made it a fun, relaxed environment”, “thank you for helping us build community in our classroom”, “I feel like you’ve become a friend and not just a teacher”, and “thank you for giving so much of yourself to us.”

I think I was floating when I left the class. Even without their words I knew that this teaching thing is part of what I’ve been called to do. And I could walk away from my first attempt knowing I had done well.

On the bus ride home, my dad’s words came back to me. “Be kind.”

I don’t know if I was an exceptional teacher, or if I’ll be the one these students will remember ten years from now when they’re asked to name an inspirational teacher, but I do know that I did my best to live up to my dad’s parting words. And the kindness I gave to my students was given back to me.

When my dad died a sudden accidental death seven years ago, many, many people stopped at the farmyard to share stories with our family. We heard stories of when he’d gone the extra mile to help a neighbour during tough times, when he’d stopped to fix a stranger’s tire, and when he’d helped families work through conflict. None of these were remarkable stories that would go down in the history books labeling my dad as a great success. But I do know one thing – he was remembered for kindness. Those parting words he always left us with weren’t simply a catch phrase, they were a lifestyle.

When I die, Dad, I too want to be remembered for kindness. Thank you for serving as a model.

It’s simple. Just be kind.

We need more MEN to help with the Girl Effect!

After writing my last post, visiting several of the other blog posts written for the Girl Effect Blogging Campaign, and watching some of the Girl Effect videos, I am left with a thought that keeps niggling at me…

We desperately need more MEN to help with the Girl Effect.

Let me tell you a story…

I was an innocent twenty-one year old former farm girl, in my second year in the big city, when a man climbed through the window of my basement apartment and raped me. It shook my world and shattered my innocence.

But this story is not about the rape – it’s about what happened afterwards.

When I finally convinced the man to leave my apartment (after 2 hours of abuse and nearly being choked to death), I ran down the street to the home of my friends Terence and Sheryle. It was a place I knew I would be safe – where I could fall apart and be held together by their strength.

I sat and cried on their couch, and Terence sat at my feet, his hands gently holding my ankles. His face was full of agony and despair, as he held my pain in his strong yet soft heart. I’m sure he was feeling some of the burden by association for the violence a member of his gender had caused me.

Terence didn’t hesitate to phone his supervisor and take the morning off. He knew he needed to be there to help me survive that horrible morning of police reports, a hospital visit, and endless privacy-invading questions. (Incidentally, it was also my friend Terence who, years later, nearly delivered my second daughter when I showed up at the  hospital where he was an ER doctor.)

Knowing I needed to be surrounded by people who loved me, that afternoon I phoned one of the most tender-hearted people I knew – my brother Dwight. He too rushed away from his workplace to be by my side. Dwight is one of those rare and beautiful people in front of whom you know you can cry without ever feeling shame. I’m pretty sure he joined me in my tears, making me feel wrapped in a warm blanket of love.

The next day – partly because I’d been taught by my Dad to be strong in the face of obstacles – I was determined not to let the rapist destroy my dreams. So I drove to the town where I was planning to participate in my first triathlon (as a cyclist on a relay team) that weekend. As I got closer though, I knew that the pain in my neck, and the overall shakiness and trauma of my body would not let me ride. I had to give it up, and I had to be somewhere that I felt completely safe, away from race crowds.

I turned my brother’s car around and headed home, to the farm – to the safe arms of my mom and dad.

When I walked in the house, I fell apart, in a puddle of tears and fear and anger and overwhelm. My mom did what she does best – wrapped her arms around me and nurtured me.

My dad fell silent, his body hunched with pain. While Mom soothed me, he walked out of the house. Moments later, he returned.

“I remember,” he said, his shoulders stooped in that familiar way he had of showing humility and agony, “a man whose daughter was raped years ago. He spent the next years of his life trying to find the man who did it so that he could kill him.” And then he paused while his voice shook. “Suddenly I know EXACTLY how he felt.”

Despite the pain I was suffering, I don’t know when I’ve felt so loved. My pacifist father, who didn’t believe in war or violence and never let my brothers have toy guns in the house, was suddenly willing to kill a man on my behalf.

This I know – it has been a significant blessing in my life to be surrounded by men who know how to love, how to show compassion, and how to show up when they’re needed. Though they may not have known it at the time, their tears were as valuable to me as their strength. Even though I had been abused by a man, I knew there were men I could continue to trust in my life.

It is partly because of these men that I can be the woman I am today.

There have been others too, throughout my life. Like my husband Marcel, in whose arms I crumpled when my dad died a sudden accidental death. Or my other brother Brad, who I have turned to many, many times for help – like the time he sent money for my sister and I caught in an urgent situation in Europe. Or my friend Rob, who sat and held my dead son Matthew, said few words but shed the right amount of tears.

There are many places in this world where my rape experience could have turned out so very differently. There are places where my father might have refused to talk to me because I’d brought shame on his household. Or places where I would have been shunned from my village for a sexual encounter before marriage, even if I was an unwilling participant. Or places where I would have been forced to marry my rapist because I was soiled goods and nobody else would want me. Or places where I would have risked yet another rape if I’d shown up at the police office to report the crime.

In Malaysia, Rath escaped a brothel where she was kept as a sex slave, went to report it to the police, and then was imprisoned by the police and later sold by a police officer to another sex trafficker.

In Ethiopia, Moinshet was kidnapped by the man who wanted to marry her, and then repeatedly raped by him and his friends. When she escaped and told the local authorities, they refused to arrest him and instead tried to force her to marry him. In the end, she had to leave her village because she was shunned for her refusal to marry him.

In Pakistan, Mukhtar’s brother Shakur was kidnapped and gang-raped by members of a higher caste. When his rapists became nervous that they might be caught, they accused him of having sex with a young girl from their caste. Mukhtar appeared at the tribal assembly on her family’s behalf to apologize and try to soothe feelings. The tribal council decided that an apology was not enough, and instead ordered Mukhtar to be gang-raped. Four men dragged her into an empty stable and, as the crowd waited outside, stripped and raped her on the dirt floor.

There are many, many other stories like this in Half the Sky: Turning Oppression into Opportunity for Women Worldwide, by Nicholas D. Kristoff and Sheryl WuDunn. Read it and be moved.

Thankfully, in some of the stories, there were men who stepped in and supported the women (like Moinshet, whose father took her away from the village and refused to marry her off to the man who raped her).

But I keep wondering… how do we change the paradigm for the men in these situations, not just the women? Sure we can insist that countries come up with better laws to protect the women, but how do we educate boys so that they grow up believing it is NOT okay to treat women like this?

What I keep coming back to is this – we need more men who are willing to step in and model a different way. We need more men like those who stood by me in my crisis, shed tears with me and then lent me strength, and we need them to teach others to do the same.

A lot of “what ifs” pop into my head.

What if the man who raped me had been raised by a compassionate father or taught compassion by his teachers at school?

What if our global leaders modeled compassion and deep respect for women?

What if police officers were taught not only to be strong, but to be compassionate? And what if the police officers we send to train police officers in other countries were doing the same?

What if we only elected officials who knew how to treat women with respect (and encouraged women of other countries to do the same)?

What if the peacekeepers we send to areas of conflict were actually modeling PEACE and not further exasperating the situation?

What if more development agencies were sending out male teachers who would model and teach compassion to boys in schools?

I personally know a lot of men who would love to see the world change for young women living with oppression. I sat with some of those men (my friends Larry and Steve) in that run down office in India that I talked about in my last post, where we all mourned the tragedy of so many young girls being sold into sex slavery.

If you are one of those men, THANK YOU. And KEEP IT UP. And know that what you are doing is of vital importance. Don’t give up until you have modeled it to enough other men that we see a sea change in the world.

Compassionate men, we NEED you!

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