Communicating across differences and through noise

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Melancholy: a feeling of pensive sadness, typically with no obvious cause

That sounds about right for my state of mind this past week. I hesitate to call it depression, because it doesn’t feel that heavy, but there is definitely “pensive sadness” going on and it has no obvious cause.

When this familiar sense of melancholy comes at this time of year, I usually chalk it up to the end of winter, when I’m a little more sluggish from not taking as many long walks in the woods and not getting as much sunshine as I need. I get a little imbalanced when I lose my connection to the natural world. I’m pretty sure that it will pass soon (Spring always revives me), but for now, my creativity is low, my resilience isn’t what it normally is, my emotions are a little tender, and I feel disconnected. I stare at blank pages when I should be writing, I crawl into bed earlier than usual, I cry unexpectedly, and I watch too much Netflix.

A couple of things happened last week that were quite minor, but because of my state of mind, I took them more personally than I normally would. Though none of the people involved meant any harm, my tenderness left me feeling a little lonely and a little rejected. There was no true rejection involved (I still feel well loved by them), but in the middle of my fragility, it’s always easier to make up stories that align with how I’m experiencing the world. Feelings of disconnection often lead to greater disconnection.

Not long ago, I was on the other side of that story, inadvertently wounding someone who was going through her own state of tenderness. Unaware of her emotional state, I said something that normally would have been received with ease, but instead carried some wounding.

“At two, you’re at abstraction.” That’s a line from a Sara Groves song (that I think she borrowed from someone else, but I can’t find the source) that points to the impossibility of fully understanding another person’s reality. Another person’s pain, joy, love, trauma, history – they’re all just abstract concepts for us because we have never lived inside of them. We can never really “walk a mile in another person’s shoes”.

Despite our best efforts to be compassionate and understanding, our well-meaning words can land the wrong way and leave a person feeling wounded, lonely, misunderstood, defensive, angry, etc. That’s one of the reasons why, in our efforts to hold space for other people, we need to avoid falling into the trap of taking responsibility for their emotional response to our words or actions. Each of us is a sovereign individual with our own stories, our own interpretations, and our own emotions and when we take too much responsibility for another person, we diminish their sovereignty.

At a workshop a few weeks ago, Dr. Gabor Maté talked about how trauma can shape a person’s world and change the way they respond to stimuli. When a person grew up with trauma (either in the form of a traumatic event, or as a result of being raised by caregivers with unresolved trauma) their fight/flight/freeze instincts are heightened and they are inclined to over-react to stimuli that brings them back to their traumatic memories. Unresolved trauma, he said, makes it impossible for us to be in the present moment. “When we’re triggered, the emotions that show up are those of the abandoned child. We don’t react to what happened – we react to our interpretation of what happened based in our traumatic memory.”

Even compassionate people can inadvertently trigger someone’s trauma. Think about the last time you said something to another person that you thought was fairly innocuous and they reacted with defensiveness or anger that seemed out of proportion for the moment. There’s a good chance that there was something in what you said that triggered an old wound that they may not even know they still have. In that instant, that person was not the mature adult you thought you were talking to – they were a scared child relying on an instinctual response for their own protection. While they may need your empathy in that moment, and you might make a mental note to adjust your behaviour in the future to avoid triggering them further, you can’t take their autonomy away by trying to fix their problem for them.

When I used to teach a university-level course in communication, I would always start with the following diagram to help my students understand that, in every communication, there are complexities and potential pitfalls that we can’t fully anticipate or mitigate.

Communication process

(Note: this is my version of a popular model used in communication training, but I don’t know the original source.)

Each of us lives within a unique field of experience that may overlap with other people’s experience, but is never exactly the same. When I want to communicate with you, my intended message is shaped and encoded by my field of experience, which includes factors such as my gender, race, culture, disabilities, lived experiences, language ability, emotional state, etc.

I choose the channel of communication to best offer the message (ie. will I make a phone call, wait until I can talk to you in person, or send an email?). If I am compassionate, I will consider your field of experience when choosing the channel (ie. if you are hearing impaired, a phone call might not be the best method), but I’m limited in how much I can understand your reality so I may make mistakes. On top of that, no matter how carefully I encode the message and how intentional I am about the channel of communication, there is always unexpected noise that can disrupt or distract us at any moment in the process (ie. a child needing attention in the middle of a personal phone call, a disturbing story on the news, a misunderstanding, etc.).

The message crosses over to you and is, in turn, shaped and decoded by your own field of experience and your current circumstance. As I mentioned above, for example, you might be going through a period of tenderness that I had no way of knowing about when I initiated the communication. Even the most well-intentioned communication can go astray, and by the time you’ve decoded it, it may have a very different shape than what I intended. Much of our encoding and decoding processes happen in mere seconds during the course of a conversation, so we aren’t aware of all of what has shaped and reshaped what’s passed between us.

If you choose to engage in two-way communication, you send your own message across the reverse path, back through our fields of experience, risking similar misinterpretation, triggering, etc.

Given the potential complexity of even the simplest conversation, and given the fact that only a small portion of the process is within our control or within our conscious understanding, what can we do to improve the process? How can we be better communicators who wound others less often and receive fewer messages as wounds?

When you are the sender of the message:

• Pay attention to how your message is being shaped by your field of experience.
• Be humble, recognizing the limitation of your understanding of the other person’s field of experience.
• Especially where the differences are vast and there may be power imbalances, do your best to learn about the other person’s field of experience instead of passing judgement (especially if you are the one who holds more power).
• Be aware of the other person’s emotional response and check in when something doesn’t seem to land well, but don’t judge or try to control the emotion.
• Take responsibility for what you’ve said and allow the other person to take responsibility for their response.
• Allow for processing time in the conversation. Pauses may help to alleviate misunderstanding.

When you are the receiver of the message:

• Recognize the limitations that are at play in the sender’s lack of understanding of your field of experience.
• If you trust that the person will honour your current state of mind (ie. if there’s grief, depression, etc. going on), let them know that you may be limited in your capacity to receive.
• If you have a strong emotional response to the message, pause for a moment to check in with yourself. Recognize that the first reaction may be your instinctual desire to protect yourself and may not be fully based in the current situation.
• Hold the other person accountable for their words (especially in the case of harsh or oppressive language) and recognize when it may be in your best interest to stand up for yourself and/or walk away.
• If there is a misunderstanding and the relationship is important to you, reflect back to the person what your interpretation of the message is, based on your field of experience, and offer them an opportunity to reframe it.
• Take the time you need before sending a message back.
• Remember that you have a right to set boundaries and protect yourself.

Each situation is different, and based on how valuable the relationship with the other person is, you may or may not want to invest in the effort it takes to work through misunderstanding. If, for example, you’ve been verbally assaulted by a stranger at a bus stop, you probably won’t have any interest in figuring out how to communicate across your differing fields of experience. If, on the other hand, you love and trust the other person and believe that the relationship will be strengthened by deeper understanding, you’ll want to invest more time and energy in cutting through the noise.

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Passiveness and pacifism are not the same (or: what my Mennonite childhood taught me about holding space)

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It’s often said that “cleanliness is next to godliness”, but in my Mennonite upbringing, it was pacifism that held that honoured place.

From early childhood, we understood that that was one of the key things that set us apart. We were the people who didn’t go to war. 

Our ancestors believed in pacifism so deeply, that they were willing to risk their lives for it. Rather than be conscripted into armies, they faced torture and, more than once, gave up their countries to move to where they could continue to practice non-resistance. First they fled Europe for Ukraine/Russia, and then, when Russia turned on them, they fled to North and South America.

On my bookshelf is my dad’s copy of Martyrs Mirror. It recounts the many people in our Anabaptist history who were martyred not only for their faith, but for their stance on non-violence. According to Wikipedia (and I believe it to be true), “Next to the Bible, the Martyrs Mirror has historically been held as the most significant and prominent place in Amish and Mennonite homes.” That’s how high we hold our values around pacifism.

Though it’s most obvious during times of war, pacifism is much more all-encompassing than that. It’s a way of being that affects your whole life. If you believe that violence is not the answer on the political stage, you must also believe that it’s not an answer on the personal stage. Peace must be at the core of all of your relationships. Look into non-violent communications courses, peace workers in conflict zones, and conflict resolution organizations and you’ll be surprised at how many of them have Mennonites roots.

Peace-loving runs deep in my bones. At all costs, we were taught, remain non-violent. Turn the other cheek. Be a servant of peace.

Although my faith has shifted and I no longer attend a Mennonite church, I am still, at heart, a pacifist. It’s a belief system that deeply informs my work. In hosting the circle, for example, I work to create spaces where conversations can happen without violence and where conflict can be addressed peacefully. Look closely at my writing and you’ll see that I rarely use the language of battle. (ie. I prefer to talk about “dismantling the patriarchy” rather than “killing it” or “smashing it”, and I prefer “serving justice” rather than “fighting for justice”.)

Sometimes though, I let my pacifism get mixed up with passiveness. But that’s a mistake. They are far from the same thing.

As my ancestors modelled, pacifism actively serves peace. Though it avoids violence, it’s not afraid to disrupt the status quo. 

Passiveness, on the other hand, doesn’t disrupt the status quo. By not standing in the way of violence, it allows it to continue.

When I am passive, I let people get away with abuse and oppression. When I am a pacifist, I put my life on the line to stand with those who are abused and oppressed.

When I am passive, I hide my outrage and pretend I am at peace. When I am a pacifist, I harness my outrage for the cause of peace.

When I am passive, I fall victim to oppressive systems and flawed leadership. When I am a pacifist, I offer peaceful alternatives and non-violent leadership models.

When I am passive, I turn a blind eye to people’s pain. When I am a pacifist, I am galvanized by people’s pain.

Pacifism has strength and courage that passiveness lacks. It’s feisty and bold and isn’t afraid to disrupt. It’s not always pleasant and it’s not always gentle. Sometimes it turns over tables and gets in people’s way.

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The more I learn about holding space, the more I realize that it is a pacifist act, but it is NOT a  passive act. 

Because I talk about non-judgement, humility, keeping our egos out of the way, and allowing people to determine their own outcome, people sometimes assume that holding space is passive. When I hold space for someone, they think, I am passive in allowing their circumstances to unfold.

But that is far from the whole truth.

Instead, holding space is about “active pacifism”. It’s non-violent, at its core, AND it’s strong, firm, and not afraid to disrupt.

It’s not about sitting passively and allowing people to walk over us.

In my workshops, I use the visual metaphor of a beautiful, intricate crystal that some friends gave me to represent the person or group of people I’m holding space for. There is much beauty and capacity to reflect light in this crystal. There is also fragility, sharp edges, and shadow. It has to be held tenderly and firmly.

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In order to take my crystal with me to workshops, I’ve created the perfect container to hold it – a small wooden box that I have lined with foam that is cut to just the right shape to hold the crystal.

The container holds space for the crystal.

On the inside this container could be considered passive. It’s soft and malleable and doesn’t resist the shape of the crystal. It allows the crystal to show up exactly as it is and it holds that space for it.

But on the outside, this container is far from passive. It has structure and sturdiness. It holds the crystal firmly in place and it resists those forces that might threaten to destroy it.

Like the container, we cannot effectively hold space for people if we are only passive. 

If the container were only soft and malleable, the crystal would be easily destroyed if a rough baggage-handler tossed my suitcase onto the conveyor belt. It needs the strong outer shell to protect it.

That strong outer shell provides a form of “active pacifism” for the crystal. It stands firm in the face of violence and oppression. It is courageous and willing to be bruised in order to keep the outside forces from destroying that which it holds space for.

In order to hold space well, we have to be like that container – soft and malleable to hold the fragility, and strong and firm to ward off outside attack. If we are only one without the other, the crystal shatters.

This morning I listened to John Lewis being interviewed on CBC radio about his many years as a civil rights leader. He talked about some of the violence he suffered, including being beaten by a police officer with a club on the Edmund Pettus Bridge in Selma.

Despite all of the violence and injustice he has seen, John Lewis continues to be committed to non-violence. “There are too many guns,” he said. “We need more peace. We need more love.”

He may be serving peace, but John Lewis is far from passive. “As a child, I was taught not to get in trouble,” he said. “But then Rosa Parks taught me how to get in good trouble. And I’ve been getting in trouble ever since.”

In can be said that John Lewis is holding space for all of those who’ve been oppressed by racism in the U.S. He is an “active pacifist” for the cause, willing to get into the “good kind of trouble” in order to serve justice and peace.

We’re going to need a whole lot more people like John Lewis.

It is my sense, in a world in which Trump is the leader of the most powerful country in the world, that a lot more of us are going to need to learn how to be active pacifists. If we truly believe in peace, justice, and human rights for all, we’ll need to be willing to get into the “good kind of trouble”.

Passiveness is not an option. Passiveness allows oppression to continue.

Either we hold space with both softness and fierceness, or the crystal is destroyed.

Holding Space for the Shadow: my recent retreat, the U.S. election, and what both teach about the shadow

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I was on a fourteen hour train ride between Brisbane and Sydney the day the U.S. election was sealing the fate of the country for the next four years. I’d chosen train travel over flight because, after the intensity of facilitating two sold out retreats and a one-day workshop in a country far from home, I needed many hours of integration, electronic disconnection, solitude, and staring out the window at the vast countryside. Slow travel offers me self-care in times like those.

For those fourteen hours, I had no access to internet, so I didn’t know who won the election until hours after it had been announced.

I say that I didn’t know, but really… I DID know. Hours before an astonished fellow traveler announced to the rest of us in the railcar what she’d read online, a sudden ominous, panicky feeling engulfed me and I knew intuitively what the outcome was. I had a strong sense of the shadow showing itself in the world. I knew that the world was about to change – and not in a good way. I didn’t want to believe it, but when the woman exclaimed “Has the whole world gone mad?!” my fears were confirmed. A man who is openly misogynistic, racist, narcissistic, and emotionally immature is about to become the leader of arguably the most powerful country in the world.

Yes, I’m Canadian, and my life and the lives of my children may not change dramatically because of this election, but what happens in the U.S. affects the world. What hurts my Muslim, Black, GLBTQ+, Indigenous, and Mexican sisters and brothers hurts me. And this is not an isolated incident – it comes too quickly on the heals of Brexit to not be seen as a global pendulum swing toward protectionism and the far right.

There is good reason for the ominous feelings in the pits of so many of our stomachs. White supremacy and the patriarchy have reared their ugly heads and they appear to be winning this round. The shadow is big and ominous and it demands to be seen.

Just a few days before sitting on that train, I had a similar ominous feeling in the pit of my stomach, but this time it was much more personal and close to home. I was facilitating the second retreat at Welcome to the BIG House when things started to go sideways. No, they were not on the “Trump winning the election” global scale of ominous, but not unlike what’s happening in the U.S., group shadow had showed up at the retreat and was threatening to derail everything we’d worked to build.

I’d known from the start of the retreat that something was slightly out-of-balance. It started with a gut feeling when I walked into the room and it continued when the opening sharing round did not invite as much vulnerability and trust as it normally tends to. The next morning, I was even more certain that there was some stuck energy in the group when a simple exercise fell flat. We were simply trying to walk in a circle together, looking down at the words we’d placed on the floor, but, try as we might, we couldn’t get the circle to move. We were stuck.

It was hard to put a finger on what was going on. There were beautiful, openhearted people in the room who came willing to learn and to engage in meaningful conversation. Nobody was openly disruptive or serving as an “energy-vampire”. When we moved into smaller circles, the energy flowed more easily and intimacy and trust seemed more present, but when we were in the large group, there was a flatness and disconnection that didn’t seem to shift.

I questioned everything. Was the group too big? Had the purpose of the retreat been unclear and so people arrived with differing expectations and intentions? Was I trying to mix together the wrong content? Was my ego getting in the way? Was there some underlying conflict I didn’t know about? Was there a cultural disconnect I didn’t understand? I didn’t have the answer.

On the afternoon of the second last day of the retreat, we started to talk about shadow. I explained how shadow is made up of all of the things that we keep out of sight because we’re afraid to bring them into the light. These are not necessarily all bad things – they are simply the things we fear will make us feel unsafe if we reveal them. Beginning with an exploration on personal shadow before we moved on to group shadow, I invited the group into a guided meditation in which each person explored the messages they’d received in childhood about which parts of their personality and identity they’d learned to keep hidden because it wasn’t safe to reveal them. “Perhaps you learned to keep your voice down because you learned it was unsafe to be too loud. Perhaps you hid your body because revealing it wasn’t safe.”

Before we could move into a conversation about group shadow, the shadow showed up and revealed itself to us. A few people in the room spoke about the shadow that was coming up for them within the container of this retreat. (Giving more specific information would betray confidences, so I will simply say that they were honest about their personal shadow and how it might be contributing to what was happening in the group.) As soon as the words were spoken, it felt like a bomb had been tossed into the room. Suddenly there was something staring us in the face that many of us were afraid to speak of. Some were confused and disoriented by it, and all felt some measure of discomfort.

What should we do now? Everyone looked to me, hoping I could magically make the bomb go away. I knew I couldn’t do that alone and I knew we didn’t have enough time or energy left in the day to fully dismantle it.

With my head spinning in circles like a roulette wheel trying to land on the right number, I reached deep for what my intuition told me was the next right step. “It’s late in the day, we need a meal and a rest, and I don’t believe that we have the space and time to fully address what just happened,” I said. “We need a strong container to hold the shadow that just showed up, and we can’t be strong if we don’t care for ourselves first. I know that, as the circle host, my resources are spent at this point in the day, so I don’t think we’ll serve ourselves well if we stick with this right now. I’m going to suggest that we close with a check-out round, and then we each do what we need to do to care for ourselves throughout the evening. In the morning, when we are refreshed, we will come back into the circle and hold the space for what showed up. I will set aside the teaching exercises I had planned so that we can give as much space for this as we can in the short time we have remaining.”

For the check-out round, I asked the question “what are you curious about?” Most people spoke to their curiosity about what had just happened and how it would be resolved. When everyone had spoken, I read the following poem:

Lost (by David Wagoner)

Stand still. The trees ahead and bushes beside you
Are not lost. Wherever you are is called Here,
And you must treat it as a powerful stranger,
Must ask permission to know it and be known.
The forest breathes. Listen. It answers,
I have made this place around you.
If you leave it, you may come back again, saying Here.
No two trees are the same to Raven.
No two branches are the same to Wren.
If what a tree of a bush does is lost on you,
You are surely lost. Stand still. The forest know
Where you are. You must let it find you.

In closing, I offered this invitation. “Tonight, I invite you to sit with your discomfort. Go sit with the trees, if that helps. Don’t try to resolve it too quickly. Sit with it and ask what it is here to teach you. Because in your discomfort is great opportunity for growth, learning, and transformation.”

By the time I got back to my own room, I could feel the heaviness of what had just happened settling into my body and I could hear the gremlins beginning to offer their displeasure in my head. “Did I do the right thing? Did I fail the group? Should I have been more forceful or decisive? Will I let them down if I don’t teach the parts of the curriculum I’d planned to teach? Will we really be able to resolve this in the morning? What if everyone leaves the retreat dissatisfied? What if I fail?”

I turned to my go-to self-care stress-reducers. First, I climbed into a bathtub full of hot water and epsom salts. I stayed there for nearly two hours – as long as it took to slow my breath, still my brain, ground my body, and give comfort to my heart. Each time the gremlins attacked, I took deep breaths, said a prayer, and repeated a few of my favourite mantras. I also sent out a couple of SOS text messages to dear friends who would hold space for me from afar, and, after my bath, I unpacked what had happened with Georgia, the owner of The BIG House and the guardian of the circle. As we were talking, sitting in darkness in her living room, two creatures showed up in the room – a large frog by the kitchen sink and a bat flying through the open window and fluttering above our heads.

By the time I climbed into bed, I was relaxed and confident that, if I could get my own ego out of the way, the circle would be strong enough to hold the shadow in the morning.

The next morning, I started by asking the group for their permission to clear out the centre of the circle. We’d let it become cluttered with some creative containers we’d made earlier in the retreat as well as other things that didn’t need to be there. “I want to clear out the centre,” I said, “to remind us of the intention that brought us here this weekend. This retreat is called ‘Living with an Open Heart’, and that is what we came here to do. We want to place our intention to be openhearted at the centre of the circle and remind ourselves that, whatever happens in this space, we commit to connecting back to our own open hearts.

Then I asked the question “How are you arriving?” and passed the talking piece for a check-in round. People were tentative at first, but then there was a gradual opening up and the energy in the room began to shift. It felt like a little light was peeking through a window. Part way through the round, a few people started to open up more than they had before in the large circle.

Once we’d completed a check-in round, I said, “My intuition tells me that we simply need to allow the talking piece to make its way around the circle again and invite people to say whatever they feel needs to be offered into the circle.”

One person asked “aren’t we going to confront the shadow that showed up here yesterday?” I responded with “‘Confront’ isn’t the language I’d like us to use. Instead, let’s do our best to speak with open hearts so that we can reveal and shine light on the shadow that we’ve all brought into the room.”

This time, while the talking piece passed around the room, people cracked open even more, especially those people who’d revealed the shadow the day before. What they offered into the room revealed deep awareness and learning that had happened overnight. Each person was willing to own what she or he had brought into the room. 

The energy shift was palpable and people leaned in to the centre in ways they hadn’t before. They were finally beginning to trust the circle to hold their vulnerability and personal shadow. Some profound shifts happened for several people, and one person in particular admitted that this was the very first time she’d ever come to a place where she was safe in a group setting. “When I knew that I was safe to sit with my discomfort and then come back into the room, I felt like I was truly safe with other people for the first time in my life.” She wept and many of us wept with her.

Several people thanked the shadow-bearers. “If you hadn’t spoken what you did into the circle yesterday, we would have walked away with only half of an experience, not knowing what we were missing. This morning was worth every bit of discomfort we felt last night. I am leaving this circle with an open heart.”

We were ending the retreat at noon, so we only had time for a short break and then a check-out round. During check-out, each of us spoke to what we were taking with us from the retreat, and many spoke of life-changing shifts they’d experienced.

“Some of you were uncomfortable giving up the teachings that I had prepared for this morning,” I said, “but if I had pushed through with my curriculum, it would have come from a place of ego and not openheartedness and it would not have served the good of the group. Also, all of the things I had planned would have kept you in your heads, but what happened here this morning brought us all back to our hearts. You have taught each other much more valuable lessons than I could have taught you.

A few days later, when I was on the train and had received the news of Trump’s election, I thought back to our experience at the retreat and wondered what it had to teach us about the state of the world right now.

Just like at the retreat, there is an underlying shadow in the world that we haven’t always known how to talk about. There have been some brave souls who’ve spoken about it throughout history, but many have been killed, tortured, or ostracized for their efforts and the rest of us have been scared off by what they’ve endured. If I were to give it a name, I would use words like “patriarchy” and “white supremacy”. There are other related words… “consumerism, greed, environmental destruction, protectionism, etc.”

It’s been under the surface for a very long time and, collectively, we’ve tried to ignore it because it brings up shame and fear and makes us feel unsafe to speak of it. But in recent years, it’s been surfacing more and more and there are more and more brave souls willing to speak of it. Many of those brave ones – like those in the Black Lives Matter movement, or those protecting the waters from the Dakota Access Pipeline, or any feminist who dares to face the trolls online – continue to suffer the consequences. The courageous ones continue to do it anyway, because they are called to be the light-bearers. 

When you dare to speak of the shadow, it can show up in the room like a bomb that’s been dropped, surprising and disorienting us all. Trump’s presidency is one such bomb dropped into our world, revealing to us the shadow that exists in ALL OF US. We can’t simply blame a few scapegoats – we have to take ownership of this shadow if any real change is to happen.

Just like at the retreat, we need a strong container that can hold space for the shadow. We need people who aren’t afraid to speak of what they hide inside themselves. We need people who will come to the circle with open hearts. We need strong leaders who do not back down in the face of conflict or their own fear. We need people who are willing to sit with their discomfort so that the learning and wisdom can emerge. We need those who will turn to the trees and to the creatures for wisdom and guidance. We need prayer warriors and caregivers. We need those who offer sustenance and shelter. We need warriors and lovers.

We need commitment, courage, compassion, and curiosity. 

If there had not been strong and committed people in the room with me at the retreat, there is no way I could have held it alone. The circle would have crumbled and we all would have taken our fear, discomfort, and shadow with us, probably stuffing it further down so that it would emerge in much more destructive ways later on. The shadow doesn’t go away – it just goes underground for awhile until it finds another crack through which to crawl.

This is my challenge to you – can we gather together the people we need to create a container strong enough to hold this shadow? Can we rally our co-leaders, our allies, our prophets, our teachers, our guardians, our disruptors, our light-bearers, our disenfranchised, our marginalized, our priests, our caregivers, our helpers, our prayer warriors – anyone who is willing to hold the rim while we wrestle with the shadow in our midst? Can we sit with our discomfort long enough to let the learning and wisdom sink deep into our hearts? Can we stand firm in the face of those who continue to hide the light?

Can we commit to real change rather than surface platitudes? Can we dare to face our own shadow so that the collective shadow loses strength?

I believe we can. Let us begin.

What kind of leadership is needed for our time?

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“Can’t you just give us clear direction so we know what’s expected of us?” That question was asked of me ten years ago by a staff person who was frustrated with my collaborative style of leadership. He didn’t want collaboration – he simply wanted direction and clarity and top-down decision making.

What I read between the lines was this: “It makes me feel more safe when I know what’s expected of me.” And maybe a little of this: “If you’re the one making decisions and giving directions, I don’t have to share any collective responsibility. If anything goes wrong, I can blame the boss and walk away with my reputation intact.”

I didn’t change my leadership style, but it made me curious about what different people want from leadership and why. While that staff person was expressing a desire for more direction, others on my team were asking for more autonomy and decision-making power. It seemed impossible to please everyone.

I’ve been thinking back to that conversation lately as I watch the incredulous rise to power of Donald Trump. No matter how many sexist or racist comments he makes, no matter how many people with disabilities he makes fun of, and no matter how many small business owners he’s cheated, his support base remains remarkably solid. As he himself has said, he “could shoot someone and not lose votes”. (I’m glad I’m no longer teaching a course on public relations, because he’s breaking all of the “rules” I used to teach and getting away with it.)

It seems implausible that this could happen, but this article on Trump’s appeal to authoritarian personalities helps me make sense of it

“‘Trump’s electoral strength — and his staying power — have been buoyed, above all, by Americans with authoritarian inclinations,’ political scientist Matthew MacWilliams wrote in Politico. In an online poll of 1,800 Americans, conducted in late December, he found an authoritarian mindset — that is, belief in absolute obedience to authority — was the sole ‘statistically significant variable’ that predicted support for Trump.”

“Authoritarians obey,” says the author of the study, “They rally to and follow strong leaders. And they respond aggressively to outsiders, especially when they feel threatened.”

Authoritarians hold strong values around safety, and they expect a leader to give them what they need. They don’t mind following a bully, as long as that bully is serving THEIR needs for security. Hence the popularity of Trump’s proposals to build a wall on the Mexican border and to keep Muslims from entering the country, and the way his supporters cheered when he told security to throw the protestors out of the places where he was campaigning. He makes his supporters feel safe because he won’t hesitate to rough up “the enemy”. They might even put up with some of the bullying directed at people like them (hence the surprising tolerance of Trump’s behaviour among his female supporters) if it means those who threaten them are kept at bay.

Where does an authoritarian mindset come from? According to the article quoted above, there is evidence that it is passed down from one generation to the next. Religious views can also play a strong role. Those who were conditioned by upbringing and religion to obey the authority figures at all cost are more likely to vote for someone who reflects that kind of leadership. If you grew up never allowed to question authority, no matter how illogical or unbalanced it might seem, then you are more likely to have an authoritarian mindset.

There is also a correlation with how fearful a person tends to be. Those who are, due to personality and/or conditioning, frequently motivated by fear, will be more inclined to trust an authoritarian leader because the clear boundaries such a person establishes is what makes them feel more safe.

Also, it cannot be denied that an authoritarian mindset is associated with a lack of emotional and spiritual development. As Richard Rohr says in Falling Upward: A Spirituality for the Two Halves of Life, those who still cling to the black and white, right and wrong of authoritarianism are choosing to stay stuck in the first half of life. “In the first half of life, success, security, and containment are almost the only questions. They are the early stages in Maslow’s ‘hierarchy of needs.’ We all want and need various certitudes, constants, and insurance policies at every stage of life.” Stepping into “second-half-of-life” involves a lot more grey zones and ambiguity, so it’s a more frightening place to be.

Does it matter that some of us prefer authoritarian leadership over other styles? Shouldn’t the rest of us simply adapt a “live and let live” attitude about it and not try to change people? Don’t we all have a right to our own opinions?

Though I am deeply committed to holding space for people in a non-judgemental way (and I tried to create that environment when I was leading the people I mentioned above) I am convinced that it DOES matter. Yes, we should respect and listen without judgement to those who look for authoritarianism, and we should seek to understand their fear, but that doesn’t mean that we should allow their fear and social conditioning to make major decisions about who leads us and how we are lead. That authoritarian mindset is a sign of an immature society and it is holding us back. It must be challenged for the sake of our future.

Around the same time as my staff person asked for more authoritarian leadership from me, I was immersing myself in progressive teachings on leadership such as The Circle WayThe Art of Hosting, and Theory U. These methodologies teach that there is a “leader in ever chair”, that the “wisdom comes from within the circle”, and that “the future is emerging and not under our control”. Though these models can (and do) function within hierarchical structures, they teach us to value the wisdom and leadership at ALL levels of the hierarchy.

Margaret Wheatley and Deborah Frieze (two people I had the pleasure of studying with in my quest for a deeper understanding about leadership), in this article on Leadership in the Age of Complexity and in their book Walk Out Walk On, say that it is time to move from “leader as hero” to “leader as host”. 

“For too long, too many of us have been entranced by heroes. Perhaps it’s our desire to be saved, to not have to do the hard work, to rely on someone else to figure things out. Constantly we are barraged by politicians presenting themselves as heroes, the ones who will fix everything and make our problems go away. It’s a seductive image, an enticing promise. And we keep believing it. Somewhere there’s someone who will make it all better. Somewhere, there’s someone who’s visionary, inspiring, brilliant, trustworthy, and we’ll all happily follow him or her.”

This style of leadership may have served humanity during a simpler time, but that time is past. Now we are faced with so much complexity that we cannot rely on an outdated style of leadership.

“Heroic leadership rests on the illusion that someone can be in control. Yet we live in a world of complex systems whose very existence means they are inherently uncontrollable. No one is in charge of our food systems. No one is in charge of our schools. No one is in charge of the environment. No one is in charge of national security. No one is in charge! These systems are emergent phenomena—the result of thousands of small, local actions that converged to create powerful systems with properties that may bear little or no resemblance to the smaller actions that gave rise to them. These are the systems that now dominate our lives; they cannot be changed by working backwards, focusing on only a few simple causes.  And certainly they cannot be changed by the boldest visions of our most heroic leaders.”

Instead of heroes, we need hosts. A leader-as-host knows that problems are complex and that in order to understand the full complexity of any issue, all parts of the system need to be invited in to participate and contribute. “These leaders‐as‐hosts are candid enough to admit that they don’t know what to do; they realize that it’s sheer foolishness to rely only on them for answers. But they also know they can trust in other people’s creativity and commitment to get the work done.”

A leader-as-host provides conditions and good group process for people to work together, provides resources, helps protect the boundaries, and offers unequivocal support.

In other words, a host leader holds space for the work to happen, for the issues to be wrestled with, and for the emergence of what is possible from within the circle.

Unlike a host leader, an authoritarian leader hangs onto the past as a model for the future. Consider Trump’s “Make America Great Again” slogan. Instead of holding space for emergence, he knows that his support base clings to the ideal of a simpler, more manageable time. It’s not hard to understand, in this time of complexity, how it can feel more safe to harken back to the past when less was expected of us and the boundaries were more clear (even if that meant more racism and less concern for our environment). Don’t we all, for example, sometimes wish we could be back in our childhood homes when all that was expected of us was that we clean up our toys before bedtime?

But we “can’t go back home again”. The future will emerge with or without us. We can only hope that the right kind of leadership can and will arise (within us and around us) that will help us adapt and grow into it. If not, our planet will suffer, our marginalized people will continue to be disadvantaged, and justice will never be served for those who have been exploited.

In his book, Leading from the Emerging Future, Otto Scharmer talks about leadership not being about individuals, but about the capacity of the whole system. “The essence of leadership has always been about sensing and actualizing the future. It is about crossing the threshold and stepping into a new territory, into a future that is different from the past. The Indo-European root of the English word leadership, leith, means ‘to go forth,’ ‘to cross a threshold,’ or ‘to die.’ Letting go often feels like dying. This deep process of leadership, of letting go and letting the new and unknown come, of dying and being reborn, probably has not changed much over the course of human history. The German poet Johan Wolfgang von Goethe knew it well when he wrote, ‘And if you don’t know this dying and birth, you are merely a dreary guest on Earth.’”

What he’s talking about is essentially the liminal space that I wrote about in the past. It’s the space between stories, when nobody is in control and the best we can do is to hold space for the emerging future. We, as a global collective, are in that liminal space in more ways than one and we need the leaders who are strong enough to support us there.

With Wheatley and Scharmer, I would argue that an important part of our roles as leaders in this age of complexity is to hospice the death of our old ideas about leadership so that new ideas can be born. Authoritarianism will not serve us in the future. It will not help us address the complexity of climate change. It will not help us address racial or gender inequity. 

We need leaders – at ALL levels of our governments, institutions, communities, and families – who can dance with complexity, play with possibility, and sit with their fear. We need leaders who can navigate the darkness. We need leaders who can hold seemingly opposing views and not lose sight of the space in between. We need leaders who know how to hold liminal space. 

This is not meant to be a political post, and so I won’t tell you who to vote for (partly because I am Canadian and partly because I’m not sure any candidate in any election I’ve witnessed truly reflects the kind of leadership I’m talking about – they are, after all, products of a system we’ve created which may no longer work for the future).

Instead, I will ask you… how is this style of leadership showing up in your own life? Are you serving as host or hero? Are you holding space for the emerging future? And are you asking it of the leaders that you follow and/or elect? Or are you still clinging to the past and hoping the right hero will ride in on a white horse to save us?

It’s time to stop waiting. There are no heroes who can save us. There is only us.

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Note: If you’re interested in exploring more about what it means to have “a leader in every chair”, consider joining me and my colleague, Sharon Faulds, for a workshop on The Circle Way, November 24-26

 

Interested in more articles like this? Add your name to my email list and you’ll receive a free ebook, A Path to Connection and my bi-weekly reflections.

When you’re afraid you’ll say the wrong thing

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My baby died before I got to hold him in my arms. I’d been in the hospital for three weeks, trying to save my third pregnancy, but then one morning I went downstairs for my twice-daily ultrasound and found out he had died while I slept. Then came the horrible and unavoidable realization… I had to give birth to him. For three hours I laboured, knowing that at the end of it, instead of a baby suckling at my breast, I would hold death in my arms. That’s the hardest kind of liminal space I’ve ever been through – excruciating pain on top of excruciating grief.

Yes, it was hard, but it was also one of the most tender, beautiful, grace-filled experiences of my life. It changed me profoundly, and set me on the path I am on now. That was the beginning of my journey to understanding the painful beauty of grief, the value of the liminal space, and the essence of what it means to hold space for another person.

When Matthew was born, the nurses in the hospital handled it beautifully. They dressed him in tiny blue overalls and wrapped him in a yellow blanket, lovingly hand-made by volunteers. They took photos of him for us to take home, made prints of his hands and feet for a special birth/death certificate, and then brought him to my room so that we could spend the evening with him. I asked one of the nurses later how they’d known just the right things to do, and she told me that they used to be frustrated because they didn’t know how to support grieving parents, but then had all been sent to a workshop that gave them some tools that changed the experience for the parents and for them.

That evening, our family and close friends gathered in my hospital room to support us and to hold the baby that they had been waiting to welcome.

Now, nearly sixteen years later, I don’t remember a single thing that was said in that hospital room, but I remember one thing. I remember the presence of the people who mattered. I remember that they came, I remember that they gazed lovingly into the face of my tiny baby, and I remember that they cried with me. I have a mental picture in my mind of the way they loved – not just me, but my lifeless son. That love and that presence was everything. I’m sure it was hard for some of them to come, knowing what they were facing, but they came because it mattered.

This past week, I’ve been in a couple of conversations with people who were concerned that they might do or say the wrong thing in response to someone’s hard story. “What if I offend them? What if they think I’m trying to fix them? What if they think I’m insensitive? What if I’m guilty of emotional colonization?” Some of these people admitted that they sometimes avoid showing up for people in grief or struggle because they simply don’t have a clue how to support them.

There are lots of “wrong” things to do in the face of grief – fixing, judging, projecting, or deflecting. Holding someone else’s pain is not easy work.

In her raw and beautiful new book, Love Warrior, Glennon Melton Doyle talks about how hard it was to share the story of her husband’s infidelity and their resulting marriage breakdown. There are six kinds of people who responded.

  • The Shover is the one who “listens with nervousness and then hurriedly explains that ‘everything happens for a reason,’ or ‘it’s darkest before the dawn,’ or ‘God has a plan for you.’”
  • The Comparer is the person “nods while ‘listening’, as if my pain confirms something she already knows. When I finish she clucks her tongue, shakes her head, and respond with her own story.”
  • The Fixer “is certain that my situation is a question and she knows the answer. All I need is her resources and wisdom and I’ll be able to fix everything.”
  • The Reporter “seems far too curious about the details of the shattering… She is not receiving my story, she is collecting it. I learn later that she passes on the breaking news almost immediately, usually with a worry or prayer disclaimer.”
  • The Victims are the people who “write to say they’ve hear my news secondhand and they are hurt I haven’t told them personally. They thought we were closer than that.
  • And finally, there are “the God Reps. They believe they know what God wants for me and they ‘feel led’ by God to ‘share.’”

These are all people who may mean well, but are afraid to hold space. They are afraid to be in a position where they might not know the answer and will have to be uncomfortable for awhile. Wrapped up in their response is not their concern for the other person but their concern for their own ego, their own comfort, and their own pride.

It’s easy to look at a list like that and think “Well, no matter what I do, I’ll probably do the wrong thing so I might as well not try.” But that’s a cop-out. If the person living through the hard story is worth anything to you, then you have to at least show up and try.

From my many experiences being the recipient of support when I walked through hard stories, this is my simple suggestion for what to do:

Be fully present.

Don’t worry so much about what you’ll say. Yes, you might say the wrong thing, but if the friendship is solid enough, the person will forgive you for your blunder. If you don’t even show up, on the other hand, that forgiveness will be harder to come by.

So show up. Be there in whatever way you can and in whatever way the relationship merits – a phone call, a visit, a text message.

Just be there, even if you falter, stumble, or make mistakes. And when you’re there, be FULLY present. Pay attention to what the person is sharing with you and what they may be asking of you. Don’t just listen well enough so that you can formulate your response, listen well enough that you risk being altered by the story. Dare to enter into the grit of the story with them. Ask the kind of questions that show interest and compassion rather than judgement or a desire to fix. Risk making yourself uncomfortable. Take a chance that the story will take you so far out of your comfort zone that you won’t have a clue how to respond.

And when you are fully present, your intuition will begin to whisper in your ear about the right things to do or say. You’ll hear the longing in your friend’s voice, for example, and you’ll find a way to show up for that longing. In the nuances of their story, and in the whisperings they’ll be able to utter because they see in you someone they can trust, you’ll recognize the little gifts that they’ll be able to receive.

It is only when you dare to be uncomfortable that you can hold liminal space for another person.

This is not easy work and it’s not simple. It’s gritty and a little dangerous. It asks a lot of us and it takes us into hard places. But it’s worth it and it’s really, really important.

There’s a term for the kind of thing that people do when they’re trying to fix you, rush you to a resolution, or pressure you to have positive thoughts rather than fully experiencing the grief. It’s called “spiritual bypassing”, a term coined by John Welwood. “I noticed a widespread tendency to use spiritual ideas and practices to sidestep or avoid facing unresolved emotional issues, psychological wounds, and unfinished developmental tasks,” he says. “When we are spiritually bypassing, we often use the goal of awakening or liberation to rationalize what I call premature transcendence: trying to rise above the raw and messy side of our humanness before we have fully faced and made peace with it. And then we tend to use absolute truth to disparage or dismiss relative human needs, feelings, psychological problems, relational difficulties, and developmental deficits. I see this as an “occupational hazard” of the spiritual path, in that spirituality does involve a vision of going beyond our current karmic situation.”

When we’re too uncomfortable to hold space for another person’s pain, we push them into this kind of spiritual bypassing, not because we believe it’s best for them, but because anything else is too uncomfortable for us. But spiritual bypassing only stuffs the wound further down so that it pops up later in addiction, rage, unhealthy behaviour, and physical or mental illness.

Instead of pushing people to bypass the pain, we have to slow down, dare to be uncomfortable, and allow the person to find their own path through.

There’s a good chance that the person doesn’t want your perfect response – they want your PRESENCE. They want to know that they are supported. They want a container in which they can safely break apart. They want to know you won’t abandon them. They want to know that you will listen. They want to know that they are worth enough to you that you’ll give up your own comfort to be in the trenches with them.

Your faltering attempts at being present are better than your perfect absence.

My memory of that evening in the hospital room with my son Matthew is full of redemption and beauty and grace because it was full of people who love me. None of them knew the right things to say in the face of my pain, but they were there. They listened to me share my birthing story, even though there was no resolution, and they looked into the face of my son even though they couldn’t fix him.

Nothing was more important to me than that. 

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A note about what’s coming… 

A new online writing course… If you want to write to heal, to grow, or to change the world, consider joining me for Open Heart, Moving Pen, October 1-21, 2016. 

An emerging coaching/facilitation program… As I’ve mentioned before, I’m currently writing a book about what it means to hold space. While writing the first three chapters, I began to dream about what else might grow out of this work and I came up with a beautiful idea that I’m very excited about. I’ll be creating a “liminal space coaching/facilitation program” that will provide training for anyone who wants to deepen their work in holding liminal space. When I started dreaming of this, I realized that I’ve been creating the tools for such a program for several years now – Mandala Discovery, The Spiral Path, Pathfinder, 50 Questions, and Openhearted Writing. Participants of the coaching/facilitation program (which will begin in early 2017) will have access to all of these tools to use in their own work, whether that’s as coaches, facilitators, pastors, spiritual directors, hospice workers, or teachers.

If the coaching/facilitation program interests you, you might want to get a head start in working through one or more of those programs so that you’ve done some of the foundational work first. The more personal work you’ve done in holding space for yourself first, the more effective you’ll be in the work. (Participants in any of those courses will be given a discount on the registration cost of the coaching/facilitation program.) 

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Interested in more articles like this? Add your name to my email list and you’ll receive a free ebook, A Path to Connection and my bi-weekly reflections.

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